Apex offers optional application hosting services. Apex hosting allows your organization to be “up and running” within a few days while avoiding major upfront capital investments in computing infrastructure, databases and IT support needed to maintain software systems. Apex hosting services include:
- Application management
- Application integration engine
- Monitoring the production environment
- Monitoring / tuning the database
- Backup of customer data
- Loading new software releases
- System maintenance
- Internet connectivity (between hosted site & Internet cloud)
- ASP hardware
- Third party licenses
- Disaster recovery plans
To learn more about Apex application hosting and security for the i-INFO web applications, please click here.
Apex offers various levels of Help Desk support for customers to choose:
- Platinum – Help Desk available 24 hours a day, 7 days a week (for System Administrators and Org Managers)
- Gold - Help Desk available per your organization’s support needs (for System Administrators and Org Managers)
- Silver – Help Desk available during normal business hours (8am-5pm CT)
We can provide outsourced System Administration support for applications. Initially, we provide assistance in setting up your initial configuration. Apex can continue performing your system administration for you, or you may choose to have 1-2 persons from your organization become Certified System Administrators.
We offer a variety of IT software support. You may request paid enhancements, custom interfaces and data services.
Apex offers customized website development and management services for both secured and public access sites. This typically includes “project” websites, network membership website or other websites that are needed by customers to support their needs…to easily communicate and disperse information.
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